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Customer Reviews.

service

5

Good customer service listened and discussed my requirements and concerns

06 September 2021

service

4

Took car in first thing and got a call at lunchtime to say car ready and washed.

06 September 2021

service

5

No pressure when doing up sales. Just a discussion.

06 September 2021

service

5

Car serviced to specification

01 September 2021

service

5

Just excellent service

30 August 2021

service

5

All carried out well, communication solid and fast and perfect customer satisfaction with assistance and confidence

28 August 2021

service

5

Good, efficient and friendly service.

27 August 2021

service

5

So simple from booking the car in to picking it up

23 August 2021

service

5

Did everything it said on the tin

22 August 2021

service

5

Great welcome and service team friendliness

22 August 2021

service

5

Same reason as above. Always look after us and our car

22 August 2021

service

5

Service is done reasonably quickly. Every thing is explained on picking up my car.

21 August 2021

service

5

Good service

21 August 2021

service

5

Always kept well informed, and leave with a pristinely clean car.

21 August 2021

service

5

I was very impressed with the professionalism and helpful nature of the man who managed my service and MOT, Rob.

20 August 2021

service

5

Friendly staff, comfortable waiting area. Work carried out in expected timescale. Car returned washed and ready to roll.

16 August 2021

service

5

Attention to detail from the service representative.

16 August 2021

service

5

Always friendly and done on time

16 August 2021

service

5

Very quick and easy. Staff very knowledgeable

15 August 2021

sales

5

Outstanding customer service from Marshall MINI. Chad was by far the best salesman we have ever dealt with. Credit also to Vincenzo.

15 August 2021

service

5

Very polite, friendly staff, kept me informed and sorted it out when car needed more doing than expected.

14 August 2021

sales

5

We are long-standing customers of Marshalls any are always given special attention by Vincenzo and his team

12 August 2021

service

5

Jamie, who booked me the appointment then booked me in when I arrived couldn't have been more charming and helpful. Not the least bit condescending. He was particularly careful in explaining my service details. I came away very happy indeed.

11 August 2021

service

5

Polite staff, prompt work

07 August 2021

service

5

All staff were friendly, helpful and efficient.

06 August 2021

sales

5

James was very helpful and provided me weekly updates on the build and delivery.

04 August 2021

service

5

Polite, excellent communication, prompt, respectful

31 July 2021

sales

5

Very professional and effortless handover and delivery.

28 July 2021

service

5

Informed efficient quick friendly professional service

26 July 2021

service

5

Robert Bryant gave me a professional, friendly and welcoming service from start to finish. He kept me updated throughout, assisted me with my queries and even showed me how to check things I didn't know before. 11/10

25 July 2021

service

4

Easy, well looked after, good work

25 July 2021

service

5

Met my needs, courteously and promptly

25 July 2021

service

5

Great people.

24 July 2021

sales

5

Katie looked after us very well

20 July 2021

sales

4

It is not easy doing business at the moment, but everyone was very helpful. We have been using this MINI Centre for a number of years, so we know them quite well.

19 July 2021

sales

5

All needs met.

19 July 2021

service

5

Happy helpful and in constant communication

18 July 2021

service

5

Rob was very friendly and helpful throughout, and kept me updated regularly on what was happening with my car and when I could expect it back by. Excellent service

17 July 2021

service

5

Everything was smashing.

17 July 2021

service

5

Great service and friendly and welcoming staff

16 July 2021

service

5

Great service.

15 July 2021

service

4

James was extremely helpful and courteous throughout, would thoroughly recommend him

14 July 2021

service

5

I was updated very quickly on my car and what was needed for it to pass the MOT

13 July 2021

sales

5

Easy, flexible, all remote, good sales rep

13 July 2021

service

5

Sorted out what needed to be done quickly. Good price too.

12 July 2021

service

5

Excellent customer service from Jamie Southgate in Hook.

11 July 2021

sales

5

Great dealership , professional and outstanding in what they do .

11 July 2021

sales

5

Chad was very friendly and comprehensive when covering all aspects of my new MINI

11 July 2021

sales

5

I cannot fault the service given from placing my order to taking delivery of my new car

08 July 2021

sales

5

Vincenzo and his team were fantastic, with such an important investment I had lots of questions and lots of paperwork which meant that I time and confidence in what I was being given. Everything was explained, demonstrated perfectly.