Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01256 441457

Customer Reviews.

service

5

Andy and Ben at Marshall's in Hook were absolutely fantastic and extremely helpful

13 September 2020

service

5

Car was easy to drop off and collect at the end of day. All precautions were taken to protect me. Think the guys name was Jaime. He was friendly and chatty and explained things to me. Also the car was cleaned , for me an added bonus.

12 September 2020

sales

5

I had total confidence that I was given honest, professional advice. The sales representative was approachable and friendly which made the car-buying experience stress free. The sale was handled promptly and professionally.

08 September 2020

service

5

Jamie was very customer focussed and nothing was too much trouble. He kept me informed and made the experience a good one.

07 September 2020

service

5

Work done fully Quick service Received fully informative video... very useful

06 September 2020

service

4

Polite, professional and quick

05 September 2020

service

3.5

In the current situation I felt safe. Staff were all polite and friendly.

05 September 2020

service

5

Jamie was amazing, great communication, i was getting rid of the car a week after my service so he ensured i didn't have anything done that wasn't necessary & that the pricing was as good as it could be, i was very happy with it all & can't fault him

05 September 2020

service

5

Experts exceeded my expectations.

04 September 2020

service

5

Excellent customer service as always

04 September 2020

service

5

All worked well COVID safe

04 September 2020

service

5

Jamie the service manager for Marshall Mini was excellent when my car was in for its service, nothing was too much trouble. Very good customer service, knowledgeable and professional throughout. Kept me up to date with what was happening throughout.

02 September 2020

service

4.5

Very professional and friendly - no surprises

02 September 2020

service

5

Very professional Efficient and Covid precautions were thorough. In addition, Jamie was very helpful and went above and beyond the call of duty

01 September 2020

service

5

Am alway please with the service I receive.

31 August 2020

service

5

Easy check in, car ready before I expected it, attentive service.

30 August 2020

service

5

Car mot went v smoothly - wash and vac was excellent

30 August 2020

service

5

Jamie Southgate (Service dept.) was welcoming and went above and beyond to delight - Despite some BMW data centre challenges, Jamie made the experience positive!

28 August 2020

service

5

While you wait service done quickly and efficiently and Mini valeted as well.Additional part required on inspection fitted without delay.

27 August 2020

service

5

Polite and efficient service

26 August 2020

service

5

customer care

26 August 2020

service

5

Efficient service lovely people and great clean and valetted car.

22 August 2020

service

5

My mini always comes back looking like new

19 August 2020

service

5

MOT and repair was carried out well.

17 August 2020

service

5

Overall experience excellent.

14 August 2020

sales

5

Josh at Mini was extremely helpful and courteous. He offered some very good advice regarding our choices on our new mini.

11 August 2020

service

5

Jamie who I dealt with was absolutely first rate. He understood the need to manage repair costs with an older vehicle and also went the extra mile in trying to assess a slight engine fluid leak. Very impressed. A real credit to Marshall Mini.

09 August 2020

sales

5

Katie made the process very easy which cannot be easy with COVID-19

07 August 2020

service

5

The work was done promptly & with care.

05 August 2020

service

5

on the day I was taken through everything that would happen in the service clearly and there were no hidden surprises. The service was done in the time frame advised and all in all very pleased with the experience.

04 August 2020

sales

5

Jack was extremely helpful, knowledgable and great at keeping in touch during a very difficult time (coronavirus). Jack remembers personal details which makes you feel special.

04 August 2020

sales

5

Everything was done to assist me, queries were handled immediately and time was taken to show me everything in the car

01 August 2020

sales

4

Generally happy..

31 July 2020

sales

5

I was completely satisfied with the experience at the MINI centre as Jack was really helpful in finding the car and made the whole process from purchase to delivery very easy.

31 July 2020

service

5

Executed in a timely manner

26 July 2020

sales

5

Staff gave us a lot of time and Jack was always willing to spend time talking through the (many) options. Incredibly helpful and helped us choose a car that really fits our needs well.

26 July 2020

sales

5

We were given excellent service with no pressure. Matthew Lodey was well mannered and fully informed, it was a pleasure to do business with him.

25 July 2020

service

5

Well organised.

23 July 2020

service

5

Prompt efficient and courteous attention

17 July 2020

sales

5

Purchase was very quick and delivery was very quick too!

14 July 2020

sales

5

Great service

13 July 2020

service

3

Nice place. Cleaned the car well, and did everything in 2 hours as promised.

12 July 2020

service

5

Great service

11 July 2020

service

5

See previous answer

09 July 2020

service

5

As a first time customer, I felt they did every thing they could for me under the circumstances.

09 July 2020

sales

5

Customer service was excellent. Nothing was rushed.

08 July 2020

service

5

Really good service and everything was handled very well in terms of Covid safety

06 July 2020

sales

5

James the Salesman was more than helpful when we ordered my Mini & Matt who was at the handover very obliging.

06 July 2020

service

5

Completely satisfied

06 July 2020

service

5

All my questions answered and resolved