OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
151 ratings and 103 comments received in the last 90 days.
12 March 2025
Apart from an unexpected delay we were kept well informed on progress and delivery was earlier than originally estimated.
11 March 2025
Showroom always feels too many cars to get a good look but car park has loads. Car was ready and a good long handover and Ben sorted things....and Charlotte came out to check as did a Manager.
06 March 2025
Prompt quotations and responses to queries, kept informed throughout the process.
03 March 2025
I was helped and advised at every step towards my purchase by both Ben and his colleagues. Each staff member is very professional and knowledgeable about the products.
23 February 2025
Everything as expected. Kept up to date
14 February 2025
Very satisfied
30 January 2025
Really quick attentive. Mia was excellent
25 January 2025
Always very helpful and patient. Never any hard selling or pushing for a decision. They like to get repeat custom.
13 January 2025
Ben was very knowledgeable, responsive to queries and professionally friendly and enthusiastic
19 March 2025
Never gave up to get my repair completed.
19 March 2025
All seems great
19 March 2025
Service was excellent
19 March 2025
The service was booked promptly.
19 March 2025
I found them to be polite, friendly, and efficient. The work was carried out in good time, and the car washed before being handed back to me. A full explanation was given on how to use the dash cam.
19 March 2025
Jamie is great. Super at explaining things and trustworthy.
18 March 2025
Service advisor, Jamie listened to me explaining a fault I had with my car, he was very understanding and after diagnosis was able to explain fault and provide costs etc to repair, he was very helpful, polite and professional. Thank you.
16 March 2025
Great service experience
15 March 2025
Very simple and straightforward with excellent customer service
15 March 2025
Andre has been friendly and great at keep me updated while my car is being checked/worked on
18 March 2025
The process ran very smoothly