OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 92 comments received in the last 90 days.
18 March 2024
Very impressed with the presentation of the centre. We were were also impressed with Mr Umar Chowdhury, our salesman, his professionalism, product knowledge and patience with two dinosaurs was exceptional.
14 March 2024
The salesman, Umar at Marshalls Hampshire was wonderful to deal with, keeping us informed all the way through the build.
13 March 2024
See above response
10 March 2024
Informative attentive and caring
08 March 2024
Friendly staff. Helpful in answering all my questions.
07 March 2024
I was kept up to date throughout the ordering process. The handover was excellent, Umar spent plenty of time with me and made me feel like a valued customer.
07 March 2024
Ben explained well the features of the car and went through the paperwork thoroughly
07 March 2024
very good apart from no rubber mats
06 March 2024
We had good service
16 March 2024
Jamie was fab, he's always so helpful and a great member of your team
15 March 2024
Excellent and friendly service received and Jamie gives a professional and personalised experience
14 March 2024
The staff, both on reception and Jamie understood my circumstances and accommodated them when getting in touch. I felt that I was being given detailed explanation to what was needed and given a fair price for the work done.
14 March 2024
Brilliant team out the front and the technician that worked on my car was super knowledgeable and very professional
12 March 2024
Was happy with service experiencr
12 March 2024
Complimentary car clean wasn't that wonderful!
11 March 2024
Always efficient, professional, friendly & make you feel valued as a customer.
08 March 2024
Team were great
08 March 2024
service advisor was really helpful, friendly & called me to let me know how everything was going
07 March 2024
Lovely people great comms and customer service
21 March 2024
Really helpful, knowledgeable, professional and nice people, especially Ben who was the sales guy who dealt with our enquiry from test drive to purchase