SERVICE

5.0

NEW CAR SALES

4.0

106 ratings and 77 comments received in the last 90 days.

04 February 2026

Everyone was really helpful , really good service from Mia and the rest of the team , just went in to enquire , but didn't feel pressured to buy ,

28 January 2026

Fantastic service!

22 January 2026

Very helpful, good knowledge on car, not pushy

30 December 2025

Absolutely faultless

06 December 2025

Everyone endeavour to give great service and support. There were a couple of blips but staff went the extra mile mile to resolve quickly

03 December 2025

Matt and Charlotte were very attentive. Overall really good but we were disappointed with the delay in delivery.

01 December 2025

Couldn't of been any better especially the help with Alex Mitchell

04 February 2026

I was kept well informed re what needed to be done on my car - they needed to keep it overnight. However when I collected it the complimentary wash and valet had NOT been done so I had to wait while it was done.. Rather irritating!

04 February 2026

Welcome by representatives and a kind offer of a coffee on arrival. Recall work was undertaken with the workshop representative providing support and explanations of the work to be carried out.

03 February 2026

Jamie is a simply outstanding at customer service - warm, welcoming, knowledgeable, helpful - everything you could hope for. He always delivers perfect service!!

02 February 2026

Always great service and sensible advice. Kept me updated by phone call on progress/advice regarding my Mini.

31 January 2026

No fuss everything done as promised. Staff super friendly

30 January 2026

Everyone is so kind and attentive when I visit. Jamie even sorted out my own desk as I needed to attend a meeting on Zoom!

28 January 2026

Great service lead. Pragmatic, knowledgeable, giving sensible advice.

28 January 2026

Clear and helpful messages; good advice given.

28 January 2026

Easy drop off and no waiting

27 January 2026

Due to it being a small plastic trim being fitted to the front of the car, it took 1 hour to complete and tou charged my wife £204:75 + VAT for 1 hour. That is disgraceful........

FIND Marshall Hampshire.

Address

  • Junction 5 M3, Griffin Way South, Hook, RG27 9RW

Opening Hours

  • Mon–Fri:08:30 - 18:00
  • Sat:08:30 - 17:00
  • Sun:10:30 - 16:30

Phone

  • 01256 441457
Map
Areas served

Basingstoke and the surrounding areas, including Tadley, Hook, Alto and Reading

View map

Address

  • Junction 5 M3, Griffin Way South, Hook, RG27 9RW

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:08:30 - 13:00
  • Sun:Closed

Phone

  • 01256 441457
Map
Areas served

Basingstoke and the surrounding areas, including Tadley, Hook, Alto and Reading

View map