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Customer Reviews.

sales

5

It was nice to see the car unveiled after sorting out the paperwork with a thorough overview of the car

10 October 2017

service

5

Quick easy and comfortable

09 October 2017

service

5

Good communication - kept informed every step of the way

07 October 2017

service

5

Staff knowledgeable and helpful

06 October 2017

service

5

Satisfied and pleased.

03 October 2017

service

5

Full Confidence in the servicing staff

03 October 2017

service

4

Mattey the on BMW service desk was very considerate and helpful.

03 October 2017

sales

5

Daniel was very knowledgeable about the car and the deals available and made the purchase stress free. Anthony was also extremely helpful. Doing business with both was very good. Delivery was on agreed date and very smooth.

03 October 2017

service

5

very good. car returned a day early. also I wish I could get my alloys as clean & shiny as Marshall valet got them!

29 September 2017

sales

5

Made to feel very welcome and not hurried at all

29 September 2017

sales

5

friendly, polite, did their job (good biscuits !!!)remember each customer etcnormal people !

28 September 2017

service

5

Outstanding Service, collected and delivered vehicle and sent a video of the service. I would like to thank Jamie Steel for organising everything !

26 September 2017

service

5

As above.

26 September 2017

service

4

There was a lengthy delay before I was seen on arrival and no organisation!

22 September 2017

service

5

V good

20 September 2017

service

5

No problems encountered and receptionist was very helpful.

20 September 2017

service

1

See above.

19 September 2017

service

5

The birthday service was completed without any issues or problems, from the time it was booked it until the car was returned to me.

18 September 2017

service

5

Fast and fit into my time schedule well

15 September 2017

service

5

Non pushy sales, genuine people.

14 September 2017

service

5

They always take time to talk to you & are helpful & friendly

10 September 2017

service

4

Could have been quicker - I waited.

09 September 2017

service

3

Didn't receive the video that was on the invoice

08 September 2017

service

5

Excellent service

08 September 2017

service

5

Always good attention

06 September 2017

service

5

Excellent customer service.

06 September 2017

service

3

Always expect poor service but this time was ok

05 September 2017

service

5

Professional service

05 September 2017

service

5

Impressed

05 September 2017

service

4

As with everything there is always room for improvement and nobody should sit on there laurels and think the job is do.

02 September 2017

service

5

everything was done that had to be done - and on time

31 August 2017

service

5

The attention I have had from Marshalls has been very good. Georgina on reception has been excellent and has made it a pleasure to visit.

30 August 2017

service

5

Very efficient and flexible recognising my constraints when making the car available.

29 August 2017

service

4

Would have been top marks but I couldn't open the video via the link

29 August 2017

service

5

Service completed to time and all staff polite and helpful

29 August 2017

service

5

Always 100% service

25 August 2017

service

5

I stayed and waited for my car in comfortable surroudings, tea coffee and biscuits were supplied

25 August 2017

service

5

Because everything was explained to me in full regarding the service and its first Mot in full detail.

24 August 2017

sales

4

was a delay in the car being delivered and think that there could have been a better flow of information on this

22 August 2017

service

5

Bright and airy nice spot to sit and good coffee while we wait

22 August 2017

service

5

knowledgeable and informative staff.

21 August 2017

service

5

The work was done within one day instead of the expected two and I had use of a courtesy car.

21 August 2017

service

5

Tom Clark,and one of the technicians came out to explain and show me the old part that had been changed. Then I could explain it to my husband.

21 August 2017

service

5

Everything was satisfactorily completed on time and the car returned clean and smart, well done

20 August 2017

service

5

Fully informed of what was happening. Loved the video of my car being serviced and the coffee whilst I was waiting was excellent

16 August 2017

service

5

The video was a nice touch, the car seemed excellent BEFORE the service, so....

16 August 2017

service

5

Your Service Advisor Georgina , the technicians and technology used i.e. video health check / email and also car looking like new again on collection.

15 August 2017

service

5

Very well looked after whilst the service was being done. Kept updated at all times

15 August 2017

service

5

As above

15 August 2017

service

5

Completely satisfied. Email updates are great too and staff are always happy to help.