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Customer Reviews.

sales

4.5

I was kept up to date on the delivery status of the new car which was useful! The only thing; the car just seemed to have come out of its valet and was still a bit wet when I picked it up but this wasn’t major. Water marks not great on new black car

29 June 2018

sales

5

Chloe Prince and all of the team at Marshall Mini were fantastic, made it extremely exciting and special, with balloons ect. It was a very quick and easy process and all of my questions were answered quickly.

27 June 2018

sales

5

Got the model i wanted at a great price with excellent customer service

26 June 2018

service

5

Absolutely straightforward experience with no inconvenience.

22 June 2018

service

3

Good MOT and service. Staff pleasant. Just premium price paid and did not get what I expected.

20 June 2018

service

5

Always top-quality and pleasant service

17 June 2018

sales

5

Car all ready staff great.

12 June 2018

service

5

George provides excellent customer service

12 June 2018

service

2

I was not consulted before the work was done.There was no discussion about the cost.I would have looked at other suppliers and compared costs as the overall bill was expensive and much more than I expected to pay for a new battery.

31 May 2018

service

5

The service was completed very quickly as I explained I needed my car for work later that day. The information given about things that needed doing on the car was a very high standard and understanding. Very happy with experience from mini.

29 May 2018

service

1

Expect more from mini and from Marshall. Having bought 2 new cars from you in the past a mini and BMW, looks like that counts for nothing.

29 May 2018

service

5

Work carried out on time, all completed

26 May 2018

service

5

Always good service and the job is done well. Free valet as well!

22 May 2018

sales

5

Great experience

21 May 2018

service

5

Did everything I asked for

18 May 2018

sales

5

Overall I was extremely happy with all.

17 May 2018

service

5

George on reception is very helpful

17 May 2018

service

5

Again. Georgina always gets the problem sorted

16 May 2018

service

5

Very reliable and helpful

15 May 2018

service

3

The staff were excellent. However, the fault wasn’t fixed

10 May 2018

service

4

Service team kept us informed of the process for collection and return of vehicle

10 May 2018

service

5

Easy booking service and friendly staff.

01 May 2018

service

5

Staff were good. Work was complete on time and a good price.

27 April 2018

service

5

Face to face was excellent, Georgina was very helpful and explained everything very well.

26 April 2018

service

5

I always book the wait for service. The service is always carried out speedily.

25 April 2018

service

5

Friendly staff. Always given a warm welcome.

23 April 2018

service

5

all good

23 April 2018

service

5

I was advised along the way what work need/recommended was required and with my agreement all works were carried out with efficiency more car had been valated and was ready for collection when I arrived to collect it

17 April 2018

service

5

Have been a customer of BMW and then Mini for many years, and continuity of service and support is first rate.

15 April 2018

sales

5

Attentive, informed and knowledgable staff.

15 April 2018

service

5

Always consistently helpful, both from an admin and engineer perspective.

15 April 2018

service

2

Service manager seems over worked call back often do not happen when I went to collect the car on a Saturday morning I was told to sit and wait to be seen only for them not to tell anyone I was waiting .

13 April 2018

service

5

Work all done ell, and car returned nicely valeted - much appreciated

11 April 2018

sales

5

excellent Service